The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 17, 2024

Filed:

Jul. 29, 2021
Applicant:

Cox Communications, Inc., Atlanta, GA (US);

Inventors:

Amrit Shaswat, Atlanta, GA (US);

Brian Stublin, Atlanta, GA (US);

Sarah Lau, Atlanta, GA (US);

Brad Demerich, Atlanta, GA (US);

Assignee:

Cox Communications, Inc., Atlanta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/20 (2023.01); G06N 20/20 (2019.01); G06Q 10/0639 (2023.01); H04L 67/10 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06N 20/20 (2019.01); G06Q 10/0639 (2013.01); H04L 67/10 (2013.01);
Abstract

This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving, by a cloud-based system, a first indication of a first cable system outage; instantiating, by the cloud-based system, a first computing instance associated with generating event data indicative of the first cable system outage; instantiating, by the cloud-based system, a second computing instance associated with a machine learning model; generating, by the cloud-based system, using the event data as inputs to the machine learning model, a score indicative of a probability that the first cable system outage is repairable by a technician; and refrain from sending, by the cloud-based system, based on a comparison of the score to a score threshold, the event data to a first system associated with repairing the first cable system outage.


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