The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 17, 2024

Filed:

Sep. 15, 2023
Applicant:

Visa International Service Association, San Francisco, CA (US);

Inventors:

Abhishek Parasnath Yadav, Bangalore, IN;

Rahul Singhal, Bangalore, IN;

Alok Yadav, Singapore, SG;

Rajesh Hanumakonda, Vijayawada, IN;

Assignee:

Visa International Service Association, San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 16/242 (2019.01); G06F 16/2457 (2019.01); G06F 16/9035 (2019.01); G06F 40/30 (2020.01); G06Q 10/1093 (2023.01);
U.S. Cl.
CPC ...
G06F 16/243 (2019.01); G06F 16/24578 (2019.01); G06F 16/9035 (2019.01); G06F 40/30 (2020.01); G06Q 10/1095 (2013.01);
Abstract

Provided is a natural language processing system for determining a merchant based on a natural language query. The system may include a processor to receive a natural language query, convert at least one word of the natural language query to a vector using at least one neural network to form a set of vectors, determine a vector distance from the set of vectors to each profile in a set of profiles, rank the set of profiles based on the vector distance of each profile to the set of vectors, communicate merchant data associated with at least one merchant included in the set of profiles to the user device, receive a selection of a first merchant associated with the merchant data from the user device, and schedule an appointment with the first merchant for a user of the user device. A computer program product and method are also disclosed.


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