The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 10, 2024
Filed:
May. 22, 2023
T-mobile Usa, Inc., Bellevue, WA (US);
Willie Dorance King, Austin, TX (US);
Mayank Bhutani, Duvall, WA (US);
Poomima Magadevan, Bellevue, WA (US);
Homer Nicolas B. Filart, Renton, WA (US);
Jason Wayne Hayes, Lynnwood, WA (US);
Dinko Dinkov, Kirkland, WA (US);
Suryanarayana Murthy Gorty, Redmond, WA (US);
Mark Alan Tauscher, Phoenix, AZ (US);
Dennis Allan Selznick, Overland Park, KS (US);
Stephen Lee Dekat, Olathe, KS (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
System and methods for routing requests for both assisted communications and non-assisted communications with devices operated by deaf or hard-of-hearing (DHH) users using a single number are described. A network component may determine whether to use routing that directs such requests to an assistance system based on the type of communications requested and one or more identifiers in a request. If a communications request includes a DHH user device's identifier and communications type that are represented in assistance routing data, the network component may forward that request to an assistance system. Otherwise, the network component may route such a request normally. A DHH user may request a suspension of the assistance routing for a period of time and/or until reinstatement of the assistance routing is requested.