The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 10, 2024

Filed:

Jan. 31, 2022
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Liang Qiu, San Jose, CA (US);

Chien-Sheng Wu, Mountain View, CA (US);

Wenhao Liu, Redwood City, CA (US);

Caiming Xiong, Menlo Park, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/183 (2013.01); G10L 15/05 (2013.01); G10L 15/06 (2013.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G10L 15/063 (2013.01); G10L 15/05 (2013.01); G10L 15/183 (2013.01); G06N 20/00 (2019.01); G10L 2015/0631 (2013.01);
Abstract

Embodiments described herein propose an approach for unsupervised structure extraction in task-oriented dialogues. Specifically, a Slot Boundary Detection (SBD) module is adopted, for which utterances from training domains are tagged with the conventional BIO schema but without the slot names. A transformer-based classifier is trained to detect the boundary of potential slot tokens in the test domain. Next, while the state number is usually unknown, it is more reasonable to assume the slot number is given when analyzing a dialogue system. The detected tokens are clustered into the number of slot of groups. Finally, the dialogue state is represented with a vector recording the modification times of every slot. The slot values are then tracked through each dialogue session in the corpus and label utterances with their dialogue states accordingly. The semantic structure is portrayed by computing the transition frequencies among the unique states.


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