The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 10, 2024

Filed:

Mar. 14, 2019
Applicant:

Ncr Atleos Corporation, Atlanta, GA (US);

Inventors:

Phil Noel Day, Fife, GB;

Grant A. McNicoll, Carnoustie, GB;

Gary James Mitchell, Kingsmuir, GB;

Andrew David Monaghan, Dundee, GB;

Assignee:

NCR Atleos Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/38 (2012.01); G06Q 20/10 (2012.01); G06Q 20/18 (2012.01); G06Q 20/20 (2012.01); G06Q 20/32 (2012.01); G10L 13/00 (2006.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); H04W 12/04 (2021.01);
U.S. Cl.
CPC ...
G06Q 20/3829 (2013.01); G06Q 20/1085 (2013.01); G06Q 20/18 (2013.01); G06Q 20/20 (2013.01); G06Q 20/3278 (2013.01); G10L 13/00 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01); H04W 12/04 (2013.01); G06Q 2220/00 (2013.01);
Abstract

Audio/speech-based and text-based interactions between a transaction terminal and a user conducting a transaction are provided. In an embodiment, the terminal may establish a direct wireless connection to a user-operated device or an indirection wireless connection to the user-operated device through a proxy device. In an embodiment, the wireless connection is automatically established through a different out-of-band wireless communication between the terminal and the user-operated device. In an embodiment, text-based data for the transaction are provided over a second simultaneous wireless connection that is different from the wireless connection associated with providing the audio/speech data. In an embodiment, audio/speech data provided from the user during the transaction are enhanced for security and are filtered for accuracy using audio-based processing and/or image-based processing. In an embodiment, a speech-to-text and text-to-speech interface for a transaction at the terminal is provided.


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