The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 10, 2024
Filed:
Feb. 01, 2018
Accenture Global Solutions Limited, Dublin, IE;
Ramkumar Kothandaraman, Bangalore, IN;
Koduvayur Vaidyanathan Ramesh, Bangalore, IN;
Suman Sundaravaradan, Chennai, IN;
Sunil Balugari, Bangalore, IN;
Puneet Kalra, Pune, IN;
ACCENTURE GLOBAL SOLUTIONS LIMITED, Dublin, IE;
Abstract
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, a using a bot management framework to provide bot management solutions for software bots deployed in a robotic process automation (RPA) system. In one aspect, a method includes the actions of receiving, from a RPA system, information regarding a software bot deployed within the RPA system to perform an assigned task, the information including incident data from an anomaly in the RPA system while the software bot performed the assigned task; mapping the received incident data according to a common data model; determining a resolution for the anomaly based an analysis through a trained artificial intelligence model of the mapped incident data; and executing the determined resolution.