The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2024
Filed:
Dec. 02, 2021
Bank of America Corporation, Charlotte, NC (US);
Prashanth Vallabhaneni, Chadds Ford, PA (US);
Diane S. Cannato, Palm City, FL (US);
Rosheny Edathil, Little Elm, TX (US);
Satyabrata Pradhan, Hyderabad, IN;
Sridhar Viswanathan, Hyderabad, IN;
Ashwin Kumar Yedte, Hyderabad, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
Aspects of the disclosure relate to generating and providing enhanced user interfaces by implementing data, AI, intents and personalization (DAIP) technology. In some embodiments, a computing platform may receive, from enterprise computing infrastructure, first unstructured activity data associated with a first enterprise channel. Subsequently, the computing platform may identify one or more user intents by applying an intent discovery model to the first unstructured activity data associated with the first enterprise channel. Then, the computing platform may generate status tracking information based on identifying the one or more user intents. Thereafter, the computing platform may store, in a consolidated event repository, the status tracking information generated based on identifying the one or more user intents, and storing the status tracking information in the consolidated event repository may cause the status tracking information to be exposed to multiple computer systems associated with different enterprise channels.