The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 03, 2024

Filed:

Apr. 23, 2021
Applicant:

Toshiba Global Commerce Solutions Holdings Corporation, Tokyo, JP;

Inventors:

Linda R. Montero, Durham, NC (US);

Janaia Brundidge, Durham, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2023.01); G06Q 20/20 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0281 (2013.01); G06Q 20/202 (2013.01); G06Q 20/204 (2013.01); G06Q 20/208 (2013.01);
Abstract

Aspects described herein include a computer-implemented method (and associated system and computer program product) for a self-checkout transaction by a user in an environment. The method includes receiving an assistance request to receive assistance from an associate. The assistance request is associated with one or more items that are available for selection in the environment. The method further includes displaying a wait time for the assistance request, and receiving, prior to elapse of the wait time, a user input indicating that the user declines to wait for the assistance. The method further includes generating, responsive to the user input, one or more control signals to operate one or more devices to specify a location within the environment. The method further includes displaying instructions that prompt the user to place the one or more items in the specified location.


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