The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 27, 2024
Filed:
Dec. 07, 2022
Servicenow, Inc., Santa Clara, CA (US);
Brian James Waplington, San Diego, CA (US);
Hyung Kim, Kirkland, WA (US);
Michael Steven Ludwig, Novi, MI (US);
Ravindra Bansal, Santa Clara, CA (US);
Benny Van de Sompele, Brussels, BE;
Swapnesh Patel, Kirkland, WA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
An embodiment may involve, in response to determining that a software service satisfies a degradation criterion, generating an alert that indicates the software service and a change request specifying that configuration data used by the software service was changed in a current snapshot of the configuration data; based on the change request, determining a set of configuration changes between the current snapshot and a previous snapshot of the configuration data; and providing a representation of the set of configuration changes indicating one or more parameters that were changed in the current snapshot and one or more paths in a tree-based arrangement of the configuration data that lead to the one or more parameters that were changed in the current snapshot.