The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 20, 2024
Filed:
Jan. 27, 2023
Walmart Apollo, Llc, Bentonville, AR (US);
Kaushiki Nag, Sunnyvale, CA (US);
Kannan Achan, Saratoga, CA (US);
Shirpaa Manoharan, Sunnyvale, CA (US);
Vidya Sagar Kalidindi, Milpitas, CA (US);
Rahul Ramkumar, Santa Clara, CA (US);
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
The disclosed subject matter relates to a system and method for personalizing customer experience at a retailer's physical location in order to increase sales and customer satisfaction. The personalization is based upon classification of customer's online interaction with the retailer. Upon detecting the customer's presence at the retailer's physical location, data of the customer's online interactions is retrieved and classified based on the type of online interactions and temporal characteristics. Push content is transmitted to the customer, the push content being based upon at least the classification and data associated with retailer's physical location.