The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 13, 2024

Filed:

Mar. 29, 2021
Applicant:

Paypal, Inc., San Jose, CA (US);

Inventors:

Chengal Yerradoddi, Austin, TX (US);

Phanendra Mallampalli, Leander, TX (US);

Abhishek Hodavdekar, Austin, TX (US);

Assignee:

PAYPAL, INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/40 (2012.01); G06F 11/34 (2006.01); G06N 20/00 (2019.01); G06Q 10/0833 (2023.01);
U.S. Cl.
CPC ...
G06Q 20/407 (2013.01); G06F 11/3438 (2013.01); G06N 20/00 (2019.01); G06Q 10/0833 (2013.01);
Abstract

Methods and systems are presented for predicting a likelihood of an occurrence of an event, such as a dispute or a chargeback, associated with an electronic transaction based on monitoring user interactions of a user with one or more computing systems after the electronic transaction has been conducted. The electronic transaction may involve a purchase of a product and/or service from a merchant. After the transaction is conducted, user interactions of the user with the one or more computer systems, such as a website of the merchant involved in the transaction, a website of another merchant, and a website of a payment service provider may be monitored. A machine learning model may then be used to predict whether the event associated with the transaction will occur in the future based on the monitored user interactions.


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