The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 13, 2024
Filed:
Sep. 30, 2022
Optum Services (Ireland) Limited, Dublin, IE;
Rajesh Sabapathy, Gurgaon, IN;
Gourav Awasthi, Gurugram, IN;
Rebin Raju, Dublin, IE;
Chirag Mittal, Gurgaon, IN;
Sharenna D. Gonzalez, Ranson, WV (US);
OPTUM SERVICES (IRELAND) LIMITED, Dublin, IE;
Abstract
Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive data analysis operations. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations by generating a hybrid class for a multi-party communication transcript data object associated with a predictive entity utilizing a hybrid space classification machine learning model, generating a machine learning-based risk score utilizing a hybrid-class-based risk scoring machine learning model, and generating a hierarchical-workflow risk score using a hierarchical risk score adjustment workflow.