The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 06, 2024

Filed:

Nov. 17, 2021
Applicant:

Voicebase, Inc., San Francisco, CA (US);

Inventors:

Walter Bachtiger, Novato, CA (US);

Bruce Ramsay, Campbell, CA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G10L 13/02 (2013.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); G06Q 20/20 (2012.01);
U.S. Cl.
CPC ...
G10L 15/26 (2013.01); G10L 13/02 (2013.01); G10L 15/22 (2013.01); G06Q 20/20 (2013.01); G10L 2015/225 (2013.01);
Abstract

Communication devices, such as headsets, point of sale terminals, and personal badges, are disclosed that include a microphone that receives and transmits audio content to a third party. The devices further include an automated speech recognition module, which is configured to receive the audio content and transcribe the audio content into text. In addition, the communication devices include a correlation module, which is configured to derive correlations between the audio content and a plurality of outputs—and transmit such correlations and outputs to the user of the communication device. The devices further include a user interface that displays a dynamic script checklist screen that is configured to communicate information in real-time to the person wearing or using the device, regarding a conversation that such person is having with a third party.


Find Patent Forward Citations

Loading…