The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 06, 2024

Filed:

Jun. 29, 2023
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Ashok Kumar, Hyderabad, IN;

Jessica Boettner, Plano, TX (US);

Kenneth M. Fischer, Austin, TX (US);

Prabhakar Rao Bolleddu, Plano, TX (US);

Carl Parziale, Charlotte, NC (US);

Lakshmipriya Varada, Allen, TX (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/40 (2012.01); G06F 17/18 (2006.01); G07F 19/00 (2006.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
G07F 19/209 (2013.01); G06F 17/18 (2013.01); G07F 19/206 (2013.01); G07F 19/211 (2013.01);
Abstract

Aspects of the disclosure relate to monitoring an automatic teller machine (ATM) network and determining anomalous fault behavior in the ATM network. A system may determine historical fault volumes in the ATM network and generate a time-series model of the fault volumes. The system may predict future fault volumes based on the generated time-series model. Based on the predicted future fault volumes and actual future fault volumes, the system may determine anomalous fault behavior and perform a remedial action associated with the ATM fault code determined from anomalous observed fault volumes.


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