The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2024
Filed:
Oct. 28, 2021
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Himanshu Niranjani, Moorpark, CA (US);
Patrick John Gartner, Monroe, NJ (US);
Angela Marie Janko, Highlands Ranch, CO (US);
Rajyalakshmi Kamepalli, Alpharetta, GA (US);
Kirstie Rivard, Littleton, CO (US);
Rafael Ballesteros Bono, Snoqualmie, WA (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A method, a device, and a non-transitory storage medium are described in which an onboarding risk assessment and remedial service is provided. The service may identify users that are having difficulty in completing an onboarding procedure and may be wasting end device and/or network device resources due to unsuccessful attempts to complete the onboarding procedure. The service may calculate an onboarding risk value to identify certain users that are having the difficulty. The service may calculate the onboarding risk value based on calculated criteria values pertaining to an incomplete onboarding procedure. The service may identify potential root causes of errors that may occur during the incomplete onboarding procedure. The service may perform remedial procedures to correct the errors and facilitate the successful completion of the onboarding procedure.