The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2024
Filed:
May. 02, 2023
Wells Fargo Bank, N.a., San Francisco, CA (US);
Pamela Murphy, Walnut Creek, CA (US);
Therese Rainsbarger, San Francisco, CA (US);
Louann Millar, San Francisco, CA (US);
Jonathan Hartsell, Mooresville, NC (US);
Pankaj Parekh, San Francisco, CA (US);
Wells Fargo Bank, N.A., San Francisco, CA (US);
Abstract
A method, apparatus, and system of managing digital queues for a location is disclosed. A method includes receiving a request from a mobile device based on the mobile device navigating to a uniform resource locator (URL) from scanning a code associated with the branch location; receiving, from the mobile device and via one or more selectable fields of a graphical user interface (GUI) depicted on the mobile device, information including identity information regarding a user and a reason for the request; identifying a queue specific to the branch location; and updating the GUI displayed on the mobile device to depict a confirmation page presenting a confirmation notification indicating that the user has been added to the digital queue. The confirmation page may include a dynamic area configured to update automatically, and the method further includes updating a computer at the branch location indicating the user has arrived.