The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2024
Filed:
Feb. 14, 2024
Morgan Stanley Services Group Inc., New York, NY (US);
Alberto Ramos, Milltown, NJ (US);
Vilas Hareshwar Mhatre, Lexington, MA (US);
Kumar Vadaparty, Belle Mead, NJ (US);
Darryl Alan Sansbury, Weddington, NC (US);
Velliangiri Karuppusamy, Robbinsville, NJ (US);
Bijaya Kumar Pradhan, Edison, NJ (US);
David Testa, Robbinsville, NJ (US);
Freddy Reyes, Corona, NY (US);
Abhishek Soni, Jersey City, NJ (US);
Piyush Aggarwal, Alpharetta, GA (US);
Marcelo Leifert, Great Neck, NY (US);
Judith Christi Joy, Princeton, NJ (US);
MORGAN STANLEY SERVICES GROUP INC., New York, NY (US);
Abstract
A method and system of managing incidents in a system by employing preemptive incident prevention and self-healing processing. The method detects potential incidents and actual incidents in the system and performs self-healing prevention actions for any detected potential incidents and performs self-healing actions for any detected or notified incidents. The system performs an automated root cause analysis for event notifications related to an incident.