The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 30, 2024
Filed:
Oct. 28, 2020
Capital One Services, Llc, McLean, VA (US);
Vincent Pham, Chicago, IL (US);
Jeremy Goodsitt, Champaign, IL (US);
Kate Key, Effingham, IL (US);
Anh Truong, Champaign, IL (US);
Austin Walters, Savoy, IL (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
Disclosed are methods, systems, and non-transitory computer-readable medium for automatically queuing participants during a conference call. For instance, the method may include receiving call data associated with a conference call; analyzing the call data to identify the participants on the conference call; and determining whether two or more participants of the plurality of participants are speaking at a same time. The method can also include tracking a first participant that continues speaking and a second participant that stops speaking; and displaying a queuing element on a graphical user interface (GUI) to indicate that the second participant is in a queue to speak once the first participant has finished speaking.