The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 30, 2024
Filed:
Jan. 19, 2018
Robert Johnsen, North Bergen, NJ (US);
Robert Laganiere, Gatineau, CA;
Robert Johnsen, North Bergen, NJ (US);
Robert Laganiere, Gatineau, CA;
TEMPO ANALYTICS INC., , CA;
Abstract
Systems and methods for measuring service times at a retail establishment. One or more video cameras are coupled to data processors. The video frames from the video cameras are analyzed to detect a customer at the service counter and, at the detection of a specific event, a timer is started. The customer detected at the service counter is then tracked through various video frames until the customer has left or is about to leave. The timer is then stopped and the elapsed time is stored. The retail establishment may be a quick service restaurant and various video and image processing methods may be used to detect, track, and recognize the customer.