The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 30, 2024
Filed:
Oct. 19, 2022
Autodesk, Inc., San Francisco, CA (US);
Kendra Ann Wannamaker, Etobicoke, CA;
Justin Frank Matejka, Newmarket, CA;
Jo Karel Vermeulen, East York, CA;
George Fitzmaurice, Toronto, CA;
AUTODESK, INC., San Francisco, CA (US);
Abstract
A feedback mechanism that reports software issues between users of software applications and the developers of the software applications. The feedback mechanism generates feedback logs that capture moments of user frustration at the moment a user encounters issues with using a particular software application executing on a client device. The feedback mechanism is triggered to generate a feedback log by the user via a predetermined set of user inputs. Once generated, the feedback log captures an associated importance level, a user description, and/or context information (such as application and command activity information) for the particular software application and one or more other software applications that interacted with the particular software application executing on the client device. The feedback log can also capture multimedia content such as audio, images, and videos. The feedback log is then transmitted to a server of a developer of the particular software application.