The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2024
Filed:
Mar. 21, 2019
Applicant:
West Corporation, Omaha, NE (US);
Inventor:
Santhosh M. Shetty, Omaha, NE (US);
Assignee:
INTRADO CORPORATION, Omaha, NE (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 16/9536 (2019.01); G06F 16/9538 (2019.01); G06F 40/295 (2020.01); H04L 51/216 (2022.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/9536 (2019.01); G06F 16/9538 (2019.01); G06F 40/295 (2020.01); H04L 51/216 (2022.05);
Abstract
One example method of operation may include identifying a content thread in a content sharing forum, assigning a bot to process messages of the content thread, identifying, via the bot, a question message, parsing the question message content to identify topics of interest, processing the messages of the content thread to identify response information related to the question message, determining the response information to the question message requires third party information, and transmitting a request, with the question message content, to one or more other bots operating in other content sharing forums.