The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 16, 2024

Filed:

Mar. 15, 2023
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Lakshmanan Palaniappan, Chennai, IN;

Geeta Bora, Hyderabad, IN;

Sudhakar Balu, Chennai, IN;

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/186 (2020.01); G06F 11/34 (2006.01);
U.S. Cl.
CPC ...
G06F 40/186 (2020.01); G06F 11/3409 (2013.01);
Abstract

A processor receives a request to communicate a source data using a preferred communication channel and obtains a first set of communication templates that correspond to a type of the source data and the preferred communication channel. The processor determines that no communication template in the first set includes a template associated with an overall performance indicator that equals or exceeds a first threshold. The pressor selects from the first set of communication templates, one or more communication templates that are associated with the highest values of the overall performance indicator. The processor then obtains an individual performance indicator associated with each multimedia component included in the selected one or more communication templates and generates a custom communication template by adding multimedia components having high individual performance indicators. The processor transforms the source data based on the custom communication template and transmits the transformed communication using the preferred communication channel.


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