The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2024
Filed:
Sep. 23, 2022
Salesforce, Inc., San Francisco, CA (US);
Paymon Teyer, San Ramon, CA (US);
Alok K. Patel, Fremont, CA (US);
Arjun Kumar Bachuwar, Nirmal, IN;
Suraj Varma, Franklin Park, NJ (US);
Jackson Zee Herrick, San Francisco, CA (US);
Karishma Kishore Lalwani, Woodland Hills, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Methods, systems, apparatuses, and computer program products are described. A system, such as a multi-tenant database system, may store tenant-specific observability data for multiple tenants of the system. The system may detect an inefficiency related to a performance metric for a tenant of the multiple tenants based on a subset of the data associated with the tenant and corresponding to a threshold time window. In some examples, the system may analyze the subset of the data for the threshold time window to determine an insight indicating a cause of the inefficiency. The system may determine a suggested action for the tenant based on the insight indicating the cause of the inefficiency, and the system may send, for display at a user interface of a user device, an indication of the insight and the suggested action, the user device operated by a user associated with the tenant.