The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 09, 2024
Filed:
Sep. 30, 2022
Applicant:
Allstate Insurance Company, Northbrook, IL (US);
Inventors:
Sean Michael Beavers, Morton Grove, IL (US);
David Gilkison, Libertyville, IL (US);
Pinal Patel, Libertyville, IL (US);
Steven Genc, Hainesville, IL (US);
David M. Zahn, Lake Villa, IL (US);
Assignee:
Allstate Insurance Company, Northbrook, IL (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2023.01); G06Q 40/08 (2012.01); G06T 7/00 (2017.01); H04N 7/14 (2006.01); H04L 65/403 (2022.01); H04L 67/01 (2022.01);
U.S. Cl.
CPC ...
H04N 7/147 (2013.01); G06Q 40/08 (2013.01); G06T 7/0002 (2013.01); G06T 2207/30184 (2013.01); H04L 65/403 (2013.01); H04L 67/01 (2022.05);
Abstract
A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. Systems and methods may be used to efficiently automate intake of communications and intelligently load-balance resources for handling calls.