The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 09, 2024

Filed:

Sep. 14, 2021
Applicant:

Nice Ltd., Ra'anana, IL;

Inventors:

Matan Keret, Oulu, FI;

Jon A. Arrowood, Atlanta, GA (US);

Peter Cardillo, Atlanta, GA (US);

Assignee:

NICE LTD., Ra'anana, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 9/00 (2022.01); G06F 21/32 (2013.01); G06N 20/00 (2019.01); G10L 17/04 (2013.01); G10L 17/12 (2013.01); G10L 25/78 (2013.01);
U.S. Cl.
CPC ...
G10L 17/12 (2013.01); G06F 21/32 (2013.01); G06N 20/00 (2019.01); G10L 17/04 (2013.01); G10L 25/78 (2013.01);
Abstract

A system is provided for real-time fraud detection with a fraudster voice print watchlist of repetitive fraudster phrases. The system includes a processor and a computer readable medium operably coupled thereto, to perform fraud prevention operations which include detecting a voice communication session having an audio signal of a user, accessing the fraudster voice print watchlist comprising a plurality of fraudster voice prints of the repetitive fraudster phrases, generating a voice print of the user using the audio signal, monitoring the user for real-time fraud detection using the fraudster voice print watchlist and the voice print of the user, and determining, based on the monitoring, whether the voice print of the user meets or exceeds a scoring threshold for matching with one or more of the plurality of fraudster voice prints from the fraudster voice print watchlist during the voice communication session.


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