Systems, methods, and computer products for model-based query assignment

Abstract

Systems and methods comprise maintaining a data structure comprising historical value and condition data, receiving a query with submitted value data requesting a streamlined process, instantiating a value model based on the query by obtaining the historical value data, determining a modeled value ratio based on the value data, determining a submitted value ratio based on the submitted value data, making a first assessment whether the submitted value ratio is within a predetermined range of the modeled value ratio, making a second assessment whether the modeled value ratio exceeds a predetermined maximum, assigning a first flag to the query based on the first assessment and the second assessment, obtaining historical condition data from the database, assigning a second flag to the query based on the historical condition data, and determining whether to assign the query to the streamlined process based on the first flag and the second flag.