The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 02, 2024

Filed:

Jul. 18, 2023
Applicant:

Sap SE, Walldorf, DE;

Inventors:

Masoud Aghadavoodi Jolfaei, Wiesloch, DE;

Frank Brunswig, Heidelberg, DE;

Assignee:

SAP SE, Walldorf, DE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 43/0823 (2022.01); H04L 67/10 (2022.01);
U.S. Cl.
CPC ...
H04L 43/0823 (2013.01); H04L 67/10 (2013.01);
Abstract

A computer-implemented method may comprise detecting an occurrence of an information technology (IT) incident between a cloud service and a software application based on observability data of the cloud service, where the observability data indicates a current state of the cloud service, the cloud service runs within a first network, and the software application runs within a second network different from the first network. The computer-implemented method may further comprise obtaining context information for the IT incident from the second network in response to the detecting of the occurrence of the IT incident, where the context information indicating circumstances in which the IT incident occurred, and then determining a countermeasure for the IT incident based on the context information. The computer-implemented method may additionally comprise performing an action based on the countermeasure.


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