The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 25, 2024
Filed:
Sep. 16, 2023
Hitachi Systems, Ltd., Tokyo, JP;
Shinya Iwasaki, Tokyo, JP;
Ken Iikura, Tokyo, JP;
Michiori Yoshitake, Tokyo, JP;
Natsuki Ohta, Tokyo, JP;
Hiroto Fukushima, Tokyo, JP;
Nobuo Kudo, Tokyo, JP;
Yoshimitsu Toyoba, Tokyo, JP;
Naoya Tsumura, Tokyo, JP;
Tomoharu Ichihara, Tokyo, JP;
Hitachi Systems, Ltd., Tokyo, JP;
Abstract
A chat bot capable of seamlessly acquiring, in response to user input in a chat session, information necessary for an appropriate chat scenario for assisting the user from an external system and dynamically generating a chat scenario. Accordingly, the chat bot control device includes an external data acquisition unit for acquiring, in a chat session between a user and a chat bot, chat scenario creation data for generating a chat scenario from a predetermined external system based on a first input from the user; a scenario generation unit for generating, based on the chat scenario creation data, a first chat scenario that specifies transitions of a dialogue between the user and the chat bot using predetermined scenario conversion logic that defines a chat scenario generation pattern; and a scenario execution unit for executing the first chat scenario in the chat session.