The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 18, 2024
Filed:
Mar. 23, 2021
Paypal, Inc., San Jose, CA (US);
Amit Pandey, Fremont, CA (US);
Suraj Ravikiran Powar, San Jose, CA (US);
Deepak Raman, Santa Clara, CA (US);
Vinaykanth Manthena, Fremont, CA (US);
PAYPAL, INC., San Jose, CA (US);
Abstract
There are provided systems and methods for automated generation of conversational workflows for automation chatbots. A service provider, such as an electronic transaction processor for digital transactions, may provide self-service channels for assistance through chatbot and other automated computing processes. In order to facilitate deployment of new automated skills, a conversational workflow generator may be provided to internal users of the service provider that allows for automated construction of conversational workflows. The generator may process input REST endpoints, request and response parameters, and workflow diagram to generate Java classes and code. The generator may then connect to a conversational AI platform using the code, which may generate the conversational workflow through dialog and a dialog tree that is mapped to the workflow diagram. The conversational workflow may then be implemented in a chatbot to provide automated services through conversational dialog.