The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 11, 2024
Filed:
Nov. 29, 2021
Sap SE, Walldorf, DE;
Roman Rapp, Ettlingen, DE;
Sunil Kumar Panda, Bangalore, IN;
Vinay Sheel, Bangalore, IN;
Jatin Kochhar, Bangalore, IN;
SAP SE, Walldorf, DE;
Abstract
In an example embodiment, a natural language processing (NLP) machine learning and rules-based text extraction and analysis approach is used to convert a textual service recommendation document into customer-tailored actions considering the specific context-based executable script. This creates end-to-end automation in implementing suggestions provided in textual documents. Actions mentioned in the document can be processed automatically whenever possible, or at least transformed into a semi-automated action with system support. The solution can be configured to automate end-to-end converting of documents into personalized technical scripts and implementing these scripts at the customer-side.