The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 04, 2024

Filed:

Feb. 24, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Paul R. Bastide, Ashland, MA (US);

Robert E. Loredo, North Miami Beach, FL (US);

Matthew E. Broomhall, Goffstown, NH (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/06 (2013.01); H04L 51/02 (2022.01); H04L 51/04 (2022.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G10L 15/063 (2013.01); H04L 51/02 (2013.01); H04L 51/04 (2013.01); H04L 67/535 (2022.05); G10L 2015/227 (2013.01);
Abstract

A baseline of behavior is determined for a population of users that interact with an autonomous agent that is configured to respond to natural language prompts of users of the population using respective user profiles for each user. An element associated with a first user that deviates more than a threshold amount from the baseline is identified. In response to the element deviating more than the threshold amount, the autonomous agent is caused to engage the first user unprompted regarding the element via an engagement that is configured to verify an association between the first user and the element. A response from the first user regarding the engagement is determined to verify the association between the first user and the element. A first user profile that corresponds to the first user is updated in response to determining that the first user response verifies the association.


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