The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 04, 2024

Filed:

Apr. 28, 2023
Applicant:

Metropolitan Life Isurance Co., New York, NY (US);

Inventors:

John Bungert, Durham, NC (US);

Terrance Luciani, Monroe Township, NJ (US);

Andrew O'Mara, New York, NY (US);

Jordan Ashleigh McAlister, Cary, NC (US);

Assignee:

METROPOLITAN LIFE ISURANCE CO., New York, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/40 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/4097 (2013.01); G06Q 20/4014 (2013.01); G06Q 20/4016 (2013.01); G06Q 20/405 (2013.01);
Abstract

In one embodiment, a predictive contextual transaction scoring system receives transaction review data associated with person-to-person transactions from a marketplace, the transaction review data including feedback information relating to the person-to-person transaction. The system identifies contextual characteristics of the person-to-person transactions by analyzing the feedback information related to the person-to-person transactions. The system pairs a first party requesting a service to a second party providing the requested service by matching a contextual characteristic of the first party to a contextual characteristic of the second party. The system also predicts a transaction score for a new person-to-person transaction involving the first party and the second party, and provides the predicted transaction score to the marketplace to facilitate pairing of the first party requesting the service.


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