The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 04, 2024

Filed:

Nov. 15, 2019
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Yuanxin Wang, Thornhill, CA;

Anuprit Kale, El Cerrito, CA (US);

Zachary Alexander, Berkeley, CA (US);

Na Cheng, Dublin, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 16/9032 (2019.01); G06F 18/22 (2023.01); G06F 40/205 (2020.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 16/90332 (2019.01); G06F 18/22 (2023.01); G06F 40/205 (2020.01); G06N 20/00 (2019.01);
Abstract

Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating question generation and answer retrieval in a question answer system. The system generates a question using a set of documents and determines whether it is semantically distinct from questions in a question-answer repository. After determining that the question is semantically distinct from questions in the question-answer repository, the system adds the question to the question-answer repository. Upon receipt of a user-submitted question, the system uses the question-answer repository to identify a semantically similar question. The system retrieves an answer corresponding to the identified question from the question-answer repository and provides the answer in response to the user-submitted question.


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