The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 28, 2024

Filed:

Sep. 17, 2021
Applicant:

Motorola Solutions, Inc., Chicago, IL (US);

Inventors:

Chantal Levert, Ottawa, CA;

Francois Cregheur, Gatineau, CA;

Scott J Pappas, Lake Zurich, IL (US);

Steve Mardakis, Gatineau, CA;

Assignee:

MOTOROLA SOLUTIONS, INC., Chicago, IL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2023.01); G06F 3/0482 (2013.01); G06Q 50/26 (2012.01);
U.S. Cl.
CPC ...
G06Q 50/265 (2013.01); G06F 3/0482 (2013.01); G06Q 10/06 (2013.01);
Abstract

A process of linking newly submitted unsolicited electronic tips to public-safety data including public-safety cases and tips. An electronic tip processing system correlates a newly received unsolicited electronic tip with public-safety cases. A correlation score is assigned to each public-safety case. The system selects a public-safety case which has a correlation score greater than or equal to a threshold. The system then presents a notification to a case supervisor assigned to the selected public-safety case. The notification indicates availability of new tip information to the case supervisor and also requests the case supervisor to review and validate whether the new tip information including the unsolicited electronic tip is relevant to the public-safety case. When a response received from the case supervisor indicates that the electronic tip is validated by the case supervisor as being relevant to the public-safety case, the system links the unsolicited electronic tip to the public-safety case.


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