The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 28, 2024
Filed:
Sep. 27, 2019
Otis Elevator Company, Farmington, CT (US);
Derk Oscar Pahlke, Berlin, DE;
Lutz Hentschel, Berlin, DE;
OTIS ELEVATOR COMPANY, Farmington, CT (US);
Abstract
A method of processing a service request related to a conveyance system includes receiving the service request related to the conveyance system; determining whether the service request identifies the conveyance system as running or not running; upon determining that the service request identifies the conveyance system as not running determining whether a conveyance system status is accessible; when the conveyance system status is accessible, determining from the conveyance system status whether the conveyance system is operating properly; when the conveyance system status is not accessible, obtaining at least one input from the conveyance system and determining from the at least one input whether the conveyance system is operating properly.