The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 21, 2024

Filed:

Apr. 30, 2020
Applicant:

British Telecommunications Public Limited Company, London, GB;

Inventors:

Joanne Walker, London, GB;

Robert Claxton, London, GB;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04M 3/533 (2006.01);
U.S. Cl.
CPC ...
H04M 7/00 (2013.01); H04M 3/533 (2013.01); H04M 2203/15 (2013.01);
Abstract

There is provided a mechanism that allows automated calls made from a set of one or more numbers to be detected and routed in an appropriate manner. The calls are classified based, at least in part, on one or more features of a call frequency time series that is generated from data representing a plurality of calls previously made from a set of one or more numbers by determining a respective number of calls made by the set of numbers during each of a plurality of time intervals. The classification indicates whether the calls include automated calls. Further calls from the set of numbers are routed in accordance with the classification.


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