The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 21, 2024

Filed:

Apr. 21, 2022
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Ravi Durairaj, San Antonio, TX (US);

Rachel Michelle Ballew, San Antonio, TX (US);

Natalie Kay Helsen, Murphy, TX (US);

Eric David Schroeder, San Antonio, TX (US);

Amber Nicole Sodikov, Plano, TX (US);

David Joaquin Harris, San Antonio, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0484 (2022.01); G06F 3/0482 (2013.01); G06F 40/143 (2020.01); G06F 40/166 (2020.01);
U.S. Cl.
CPC ...
G06F 3/0484 (2013.01); G06F 3/0482 (2013.01); G06F 40/143 (2020.01); G06F 40/166 (2020.01);
Abstract

An interface modification system includes one or more processors configured to provide, to one or more client devices, a graphical representation of a web application. The graphical representation has a first layer including one or more components of the web application and a second layer configured for secondary interactions with the one or more components. The one or more processors are configured to receive, via the second layer and from the one or more client devices, feedback associated with the one or more components. Additionally, the one or more processors are configured to generate an incident record including the feedback and store the incident record in an incident database.


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