The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 21, 2024

Filed:

Mar. 03, 2023
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Aditya Pai, Brooklyn, NY (US);

Brice Elder, Allen, TX (US);

Niyati Shah, Pleasanton, CA (US);

Marek Sedlacek, San Francisco, CA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/27 (2019.01); G06F 16/182 (2019.01); G06F 16/215 (2019.01); G06F 16/2455 (2019.01);
U.S. Cl.
CPC ...
G06F 16/273 (2019.01); G06F 16/182 (2019.01); G06F 16/215 (2019.01); G06F 16/2456 (2019.01);
Abstract

Methods and systems are described herein for synchronizing communication records in computer networks. For example, the methods and systems may determine whether or not a first communication relates to a second and generate a recommendation that the communications relate to a single communication. In particular, the methods and systems described herein describe synchronizing communication records in computer networks based on detecting patterns in categories of metadata. For example, the methods and systems retrieve specific types of metadata and compare this metadata between communications in order to synchronize and/or deduplicate them.


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