The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 14, 2024

Filed:

Oct. 26, 2022
Applicant:

Ebay Inc., San Jose, CA (US);

Inventor:

Xiaoming Zhang, Pudong, CN;

Assignee:

eBay Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/0601 (2023.01); G06F 16/25 (2019.01); G06Q 30/0251 (2023.01); H04L 51/02 (2022.01); H04L 51/04 (2022.01); H04L 67/10 (2022.01);
U.S. Cl.
CPC ...
G06Q 30/0613 (2013.01); G06F 16/258 (2019.01); G06Q 30/0269 (2013.01); G06Q 30/0611 (2013.01); G06Q 30/0625 (2013.01); H04L 51/02 (2013.01); H04L 51/04 (2013.01); H04L 67/10 (2013.01);
Abstract

Methods and systems to automatically respond to a request for product information are described. In one embodiment, a data collection module may collect product data over a network, identify that the product data is related to a particular product, and store the product data and an association between the product data and the particular product in a database. An instant messaging engine may receive a request for the product data after the product data is stored in the database and an interpreter module may identify, in response to the request, the request to correspond to the particular product and retrieve the product data based on the association between the particular product and the product data. The instant messaging engine may also transmit, using an instant messaging protocol, a response to the request, the response including the product data.


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