The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2024
Filed:
Feb. 18, 2021
Coupa Software Incorporated, San Mateo, CA (US);
Neha Arora, San Mateo, CA (US);
Carl Rydbeck, San Mateo, CA (US);
Magnus Nyquist, San Mateo, CA (US);
Tony Darugar, San Mateo, CA (US);
Rohit Arolkar, San Mateo, CA (US);
Coupa Software Incorporated, San Mateo, CA (US);
Abstract
In one embodiment, a method includes detecting activity of one or more agents of a customer that modifies a processing state of a first of multiple invoices, each invoice requesting approval from the customer. The activity is conducted by the one or more agents through interacting with the procurement processing system. The method includes updating, based on the detected activity, an invoice interaction history record associated with the first invoice in an invoice interaction history datastore communicatively coupled to the procurement processing system. The method includes generating one or more metrics regarding activity of the agents affecting a processing state of the invoices based on the updated invoice interaction history datastore. The method includes providing the one or more metrics for presentation to a user of the procurement processing system associated with the customer.