The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 07, 2024
Filed:
Apr. 24, 2020
Oracle International Corporation, Redwood Shores, CA (US);
Saba Amsalu Teserra, Sunnyvale, CA (US);
Vishal Vishnoi, Redwood City, CA (US);
Jae Min John, Redwood City, CA (US);
Oracle International Corportion, Redwood Shores, CA (US);
Abstract
The present disclosure relates to chatbot systems, and more particularly, to techniques for identifying an explicit invocation of a chatbot and determining an input for the chatbot being invoked. In certain embodiments, explicit invocation analysis involves detecting an invocation name in an utterance. The invocation name is an identifier assigned to a particular chatbot. In response to detection of the invocation name, the utterance is refined for input to the particular chatbot by determining which parts of the utterance, if any, contain relevant information for the particular chatbot and generating a new utterance, using the relevant parts of the utterance, for processing by the particular chatbot. The refining can involve removal of a portion of the utterance associated with the invocation name.