The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 07, 2024

Filed:

Jul. 09, 2021
Applicant:

Huawei Technologies Co., Ltd., Guangdong, CN;

Inventors:

Hongfeng Luo, Shenzhen, CN;

Yibo Zhang, Shenzhen, CN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/205 (2020.01); G06F 3/16 (2006.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06F 3/167 (2013.01); G06F 40/205 (2020.01); H04L 51/02 (2013.01);
Abstract

A dialogue processing method and device are provided. The method includes: A dialogue processing device receives dialogue information from user equipment; if the dialogue information does not include slot information that is corresponding to a first slot type and that can determine a service, the dialogue processing device obtains a service identifier set corresponding to the first slot type from a server, and sends the service identifier set to the user equipment; and after a target service identifier is received from the user equipment, the dialogue processing device requests a service corresponding to the target service identifier from the server, and sends execution success information to the user equipment. According to this method, a service item can be presented to a user in a timely manner, and the user can be prevented from initiating a plurality of rounds of dialogues with the dialogue processing device, thereby improving service execution efficiency and further improving use experience of the user.


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