The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 07, 2024
Filed:
May. 11, 2022
Bank of America Corporation, Charlotte, NC (US);
Donna Maria Welch, Bluffton, SC (US);
Sudhakar Balu, Chennai, IN;
Srinivasa Dhanwada, Hyderabad, IN;
Siva Kumar Paini, Hyderabad, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
A system includes a memory and a processor. The memory stores a queue that includes a sequence of slots, each of which is configured to store a request. The processor receives, from a user device, a request for information. In response, the processor stores the request in an end slot of the queue. The processor collects values for parameters associated with the system. The processor determines, based on the request and the collected values for the parameters, an estimate of a time to generate a response to the request. Generating the response includes identifying an application for use in generating the response, generating, based on a set of videos of processes previously performed using the application, instructions for interfacing with the application to generate the response, and executing the instructions to interface with the application. The processor further transmits, to the user device, the estimate of the time.