The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 30, 2024
Filed:
Aug. 03, 2020
Applicant:
Telefonaktiebolaget Lm Ericsson (Publ), Stockholm, SE;
Inventors:
Péter Kersch, Budapest, HU;
Tamas Borsos, Budapest, HU;
Zsófia Kallus, Budapest, HU;
Peter Vaderna, Budapest, HU;
Assignee:
TELEFONAKTIEBOLAGET LM ERICSSON (PUBL), Stockholm, SE;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 41/5067 (2022.01); H04L 41/0631 (2022.01); H04L 41/16 (2022.01); H04L 41/5074 (2022.01);
U.S. Cl.
CPC ...
H04L 41/5067 (2013.01); H04L 41/0631 (2013.01); H04L 41/16 (2013.01); H04L 41/5074 (2013.01);
Abstract
The correlation of per-session network logs with trouble reports provided by the users/user devices via a trouble reporting app generates labeled training information used to train Machine Learning (ML) models that are subsequently used to infer, explain, and address service issues associated with an application service session. As such, the level of automation for Quality of Experience (QoE) management increases, while the accuracy of such QoE management increases and a subscriber's experience improves.