The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 30, 2024
Filed:
Mar. 22, 2022
Capital One Services, Llc, McLean, VA (US);
Sunil Kaitha, Plano, TX (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
In some implementations, a device may obtain historical information associated with user engagement with one or more historical communications associated with a user account. The device may train a machine learning model, using the historical information, to predict at least one of preferred communication channels, preferred communication timings, or preferred communication content associated with the user account. The device may determine that a communication associated with the user account is to be transmitted. The device may obtain, from the machine learning model and by the device, recommendation information including at least one of a recommended timing, a recommended communication channel, or a recommended content of the communication based on providing information associated with the user account to the machine learning model. The device may generate the communication according to the recommendation information.