The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 30, 2024

Filed:

Feb. 22, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Hongtan Sun, Armonk, NY (US);

Muhammed Fatih Bulut, New York, NY (US);

Pritpal S. Arora, Bangalore, IN;

Klaus Koenig, Essenheim, DE;

Maja Vukovic, New York, NY (US);

Naga A. Ayachitula, Elmsford, NY (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0639 (2023.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 10/06393 (2013.01); G06N 20/00 (2019.01);
Abstract

Embodiments relate to monitoring an information technology (IT) environment having a plurality of domains through key performance indicator (KPI) data. In response to detection of a technical health problem, a first KPI related to the problem is identified. A root cause analysis is performed on the identified KPI generating a knowledge graph. A second KPI related to the first KPI is identified through the discovery of a correlation between the two identified KPIs. A diagnosis is generated for the technical health problem within the IT environment based on the discovered hidden correlation between the first KPI and second KPI. The generated diagnosis includes the root cause of the technical health issue.


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