The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 30, 2024
Filed:
Apr. 24, 2023
Applicant:
Capital One Services, Llc, McLean, VA (US);
Inventors:
Victor Alvarez Miranda, McLean, VA (US);
Rui Zhang, New York, NY (US);
Assignee:
Capital One Services, LLC, McLean, VA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 3/04883 (2022.01); G06N 20/00 (2019.01); G06Q 20/10 (2012.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06N 20/00 (2019.01); G06Q 20/108 (2013.01); H04L 51/02 (2013.01); G06F 3/04883 (2013.01);
Abstract
Methods and systems are described for generating dynamic conversational responses using machine learning models. The dynamic conversational responses may be generated in real time and reflect the likely goals and/or intents of a user. The machine learning model may provide these features by monitoring one or more user actions and/or lengths of time between one or more user actions during conversational interactions.