The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 23, 2024

Filed:

Nov. 02, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Grant Eden, McLean, VA (US);

Jeremy Goodsitt, McLean, VA (US);

Austin Walters, McLean, VA (US);

Anh Truong, McLean, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/183 (2013.01); G06N 20/00 (2019.01); G10L 17/06 (2013.01);
U.S. Cl.
CPC ...
G10L 15/183 (2013.01); G06N 20/00 (2019.01); G10L 17/06 (2013.01);
Abstract

Systems and methods are disclosed herein for building contextual transcripts. A computing system may receive a textual transcript of a meeting that contains a variety of statements made by various attendees of the meeting, select the first statement made during the meeting, and determine which meeting attendee made the statement. A machine learning model corresponding to the particular attendee that has been trained using previously received statements by the particular attendee may be used on the utterance to determine the tone of the utterance. That tone may be recorded within the transcript and this process may be repeated for each utterance to build a contextual transcript.


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