The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 16, 2024
Filed:
Jul. 21, 2021
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Zhangwei Xu, Redmond, WA (US);
Xiaofeng Gao, Redmond, WA (US);
Cary L. Mitchell, Bellevue, WA (US);
Steve J. Lunsman, Redmond, WA (US);
Tony V. Perez, Bothell, WA (US);
Arvind Narasimhan, Redmond, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
Example aspects include techniques for employing cross-service diagnostics for cloud service providers. These techniques may include dynamically generating a workflow of one or more diagnostic modules based on relationship information between an origin service experiencing an incident and one or more related services that the origin service depends on, and executing the workflow of one or more diagnostic modules to determine a root cause of the incident, each of the one or more diagnostic modules implemented by an individual service of the one or more related services in accordance with a schema. In addition, the techniques may include determining a diagnostic action based on the root cause, and transmitting, based on the diagnostic action, an engagement notification to a responsible entity.