The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 16, 2024

Filed:

Apr. 10, 2018
Applicant:

Ncr Voyix Corporation, Atlanta, GA (US);

Inventors:

Christopher John Costello, Suwanee, GA (US);

Gregory Scott Egan, Flowery Branch, GA (US);

Assignee:

NCR Voyix Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/40 (2012.01); G06K 7/14 (2006.01); G06Q 20/10 (2012.01); G06Q 20/18 (2012.01); G08B 13/14 (2006.01);
U.S. Cl.
CPC ...
G06Q 20/4016 (2013.01); G06K 7/1413 (2013.01); G06Q 20/18 (2013.01); G08B 13/14 (2013.01); G06Q 20/1085 (2013.01);
Abstract

Item images and item information for an item identified as being associated with a potential theft during a transaction at a transaction terminal are sent in real time to an alert controller of a management terminal. The item images and item information with transaction details are presented on a display for resolution by a clerk operating the management terminal. A timer is also set and a confidence score calculated representing a confidence level that the item is the subject of theft. When the timer expires and there is still no resolution provided by the clerk a decision is made as to whether to interrupt the transaction processing on the transaction terminal for assistance or whether to permit the transaction to complete on the transaction terminal based on the calculated confidence score.


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